Shipping

Thank you for shopping at fengshuizhao.com. We aim to provide a smooth and transparent shipping experience. Please read our shipping policy carefully before placing your order.

1. Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation.

• Customized or pre-order items may require additional processing time, which will be clearly noted on the product page.

2. Shipping Rates & Delivery Estimates

We offer both domestic and international shipping. Shipping charges and estimated delivery times are calculated and shown during checkout.

Note: Actual delivery times may vary due to weather, customs, or local courier delays.

3. Order Tracking

Once your order is shipped, you will receive a confirmation with a tracking number. You can track your package through the shipping carrier’s website or the tracking page provided.

4. Shipping Locations

We currently ship to most countries worldwide. If your location is not available at checkout, please reach out through our contact page for assistance.

5. Customs, Duties & Taxes

For international orders:

• You may be subject to customs fees, import duties, or taxes depending on your country’s regulations.

• These charges are not included in the product or shipping price and are the responsibility of the buyer.

6. Delivery Issues

If your order is delayed, lost, or arrives damaged:

• Please contact us within 7 days of the expected delivery date.

• For damaged goods, include photos of the item and packaging to assist with resolution.

We will do our best to resolve the issue promptly, which may include replacements or refunds where appropriate.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate before placing an order. We are not responsible for packages sent to incorrect addresses provided at checkout.

For more assistance, please visit our Contact Page